We do thorough checks of every manufacturing process during the initial validation process and perform audits on processes and certifications regularly. To source parts with specific certification requirements, you can indicate these requirements when requesting a quote. We'll match your designs with the right manufacturing process that meets your specific certification needs, such as ISO 9001, ISO 14001, RoHS, or other industry-specific standards.

Our platform is secure and encrypted to ensure that customer data and all production information are fully protected. All digital models and drawings are safely stored on secure servers with restricted access. Our manufacturing agreements contractually obligate all parties to keep customer data confidential. Our Terms of Service prohibit orders that misappropriate or infringe on copyrights, patents, design rights, trademarks, trade secrets, and other IP rights. We implement strict access controls throughout our production facilities.

One of the reasons manufacturers use BZ Metal Products is that we take full responsibility for quality. If your parts aren't up to specification, you can file a quality claim, and we'll either remake your components or refund your order. We take full responsibility for the quality of all manufactured parts. Our team completes non-conformity reports for parts that don't meet all requirements, with follow-up including root cause analysis and corrective actions to ensure the issue doesn't recur in future orders.

If you need parts in specialized materials that aren't listed on our website, you can send a special request to our sales team when submitting your quote. Our manufacturing capabilities include access to a wide range of materials, so most of the time, we are able to fulfill your special material requirements. Simply provide the material specifications, and our team will work to source it for your project. We often work with custom material requests for specialized consumer electronics applications.